Having been fortunate enough to be in this business for 30 years now, we've pretty much heard it all! Below are answers to some of the most commonly asked questions from prospective customers.
We also have full pages explaining our pricing and our installation process.
A: The cost of NATURE STONE® Brand Flooring can depend on many variablessuch as the current condition and required preparation of your existing concrete, the type of stone that you choose, the required stone-to-epoxy mix ratio, and the amount of stone material (thickness) needed to correct uneven concrete areas. The access to the flooring area, NATURE STONE® Brand Flooring patterns and designs, and wrapping of faces or steps are also factors that can affect the pricing to properly and professionally install your floor. To provide an accurate estimate it is critical to physically inspect the area. Authentic NATURE STONE® Brand Flooring estimates are free and at no obligation and there is no charge for a site inspection or consultation. Purchasing long-lasting NATURE STONE® Brand Flooring is not like buying a yard of carpet or tile off of a shelf. An on-site visit can uncover many opportunities to maximize the appearance and longevity of your NATURE STONE® Brand Flooring as well as identify ways to solve recurring floor covering issues.
A: It’s because of the concrete and the moisture. Concrete is cool, porous and damp. Moisture and dampness migrate up through the concrete and get trapped beneath carpet, tile, wood, linoleum, and paint not allowing for normal evaporation and drying. This results in mold and mildew forming beneath carpeting, tiles becoming loose, and paint blistering and peeling. Authentic NATURE STONE® Brand Flooring is designed to breathe allowing evaporation to take place naturally eliminating these common problems.
A: Yes. Authentic NATURE STONE® Brand Flooring incorporates an anti-microbial agent to prohibit the growth of mold and mildew which helps safeguard indoor air quality. And, with Authentic NATURE STONE® Brand Flooring, because of the absence of mold and mildew, your basement should smell better as well.
A: Normal installations are usually completed in just one day, with a follow-up within 48 hours to apply the topcoat. For larger jobs allow an extra day or two. Authentic NATURE STONE® Brand Flooring can accommodate evening and weekend installations.
A: You can walk on your NATURE STONE® Brand Flooring within 24 hours after the topcoat is applied. For outdoor or garage applications, it is recommended that you not drive on the floor for 72 hours after the topcoat is applied.
A: Authentic NATURE STONE® Brand Flooring covers most cracks in concrete floors. Authentic NATURE STONE® Brand Flooring was also the first to recognize the need for expansion strips in their stone and epoxy flooring to help ensure the integrity and strength of their floors. NATURE STONE® Brand Flooring has these expansion strips manufactured specifically for stone and epoxy applications.
A: The simple answer is no. However, minor cracking, surface deterioration and uneven concrete are no problem for NATURE STONE® Brand 
Flooring. Authentic NATURE STONE® Brand Flooring should not be used in lieu of replacing severely damaged, shifting, and heaving concrete and/or concrete that is structurally unsound. An Authentic NATURE STONE® Brand Flooring representative can determine if your concrete is suitable for a NATURE STONE® Brand Flooring application when he or she physically inspects your area. This is another reason why we do not attempt to price NATURE STONE flooring before seeing the area of interest. Doing so would be irresponsible and risky.
A: No. Authentic NATURE STONE® Brand Flooring does not redirect the flow of water but is specially engineered to contain HYDROSTATIC PORT℠ Technology which allow any standing water below the NATURE STONE® Brand Flooring surface to evaporate naturally.
A: Have you ever made Rice Krispies® Treats? What would happen if you reduced the amount of marshmallows and increased the amount of cereal to stretch the batch? The answer is simple; the dessert would not bond together properly and simply fall apart. Many competitors try to cut costs by doing the exact same thing…reducing the amount of epoxy (usually a generic epoxy) and stretching the batch by adding extra stones for more coverage. This drastically reduces material costs at the expense of product integrity and is a sure recipe for disaster. The cost of a stone and epoxy floor, and the strength and performance of the floor are in direct relationship to the amount and quality of the epoxy used. The epoxy holds the floor together...not the stone. With Authentic NATURE STONE® Brand Flooring you always get the proper epoxy-to-stone mix ratio for a strong, long-lasting and beautiful floor.
A: As with any floor covering, NATURE STONE® Brand Flooring should be cleaned periodically. Re-glazing is recommended if the shine begins to fade or becomes dull. Refer to your Product Disclosure and Care/Maintenance guidelines on the reverse side of your contract. Be sure to request your free annual stone flooring inspection. With proper care and maintenance NATURE STONE® Brand Flooring will stay strong, durable, beautiful and last a lifetime.
A: Depending on the make-up of a particular stone type, varying and specific amounts of epoxy resin are required to assure proper stone-to-stone bonding, as well as bonding to the concrete floor.
A: The protective top coat is specifically designed to reinforce the integrity of the top surface, add a beautiful appearance and provide additional protection from wearing, chemicals and ultra violet (UV) damage.
A: Our Authentic NATURE STONE® Brand Flooring resin is 100% solid resin. There are no solvents added.
A: Yes, Authentic NATURE STONE® Brand Flooring practices environmental responsibility according to sustainability concepts developed by the United States Green Building Council’s Leadership in Energy and Environmental Design (LEED) Program.
A: Yes. NATURE STONE® Brand Flooring is comprised of 100% solids epoxy and natural quarry stone. There are no hazardous solvents in the formulation.
A: We wish there was. Instead, Authentic NATURE STONE® Brand Flooring invests heavily in continuing research and development and
regularly tests for compression strength, elongation, acoustical and insulation properties (“R” Value), flammability, mold and mildew resistance, non-skid properties, chemical resistance, acoustical properties and adhesion quality. Authentic NATURE STONE® Brand Flooring meets or exceeds all ASTM standards
A: We get that question a lot. And there’s a good answer. We have found over the years that homeowners usually prefer it that way. By having all decision-makers present it actually helps simply the education and buying process for the homeowners. What’s important for one person (say, the technical specifications and excellent “R” Value) may not be important to the other. They may be more interested in the color or border and graphic possibilities. With everyone together, all questions can be addressed on the spot. Further, the quicker the homeowners get all the information they need, the sooner they can make a decision --- and start enjoying their beautiful NATURE STONE® Brand Flooring.
A: Authentic NATURE STONE® Brand Flooring is the only stone and epoxy company to offer an unconditional warranty on our materials cracking, delaminating and losing their beautiful gloss for 10 full years. Unlike some competitors, Authentic NATURE STONE® Brand Flooring's warranty is not a hidden service contract, nor contains hidden disclaimers and no surprises. See our warranty.
No other company comes close to matching our product quality or warranty. That’s why Authentic NATURE STONE® Brand Flooring is the undisputed leader in stone and epoxy flooring year after year.
Yes, especially because anything outside is faced with natural elements, especially the sun. We recommend a top coat once a year to protect your floor.
In addition to being able to create your own stone mix, you can also have a logo or border added to your flooring. Simply give us a copy of your art and we will translate it into your floor in your company colors.
